---
title: I need help with something...
description: Get in touch!
---

![company logo](https://help-sandbox.muchbetteradventures.com/hs-fs/hubfs/mba.png?height=120&name=mba.png) 

[Help Center](https://help-sandbox.muchbetteradventures.com/en)

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 Customer Help

- [Customer Help](https://help-sandbox.muchbetteradventures.com/en/customer-help) 
    - [Account credit and discount codes](https://help-sandbox.muchbetteradventures.com/en/customer-help#account-credit-and-discount-codes)
    - [FAQ's](https://help-sandbox.muchbetteradventures.com/en/customer-help#faqs)
    - [How we work](https://help-sandbox.muchbetteradventures.com/en/customer-help#how-we-work)
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- [For Hosts](https://help-sandbox.muchbetteradventures.com/en/for-hosts) 
    - [Adventure Host: Getting Started](https://help-sandbox.muchbetteradventures.com/en/for-hosts#adventure-host-getting-started)
    - [Much Better Updates](https://help-sandbox.muchbetteradventures.com/en/for-hosts#much-better-updates)
- [Covid-19](https://help-sandbox.muchbetteradventures.com/en/covid-19) 
    - [Cancellations and changes to travel advice](https://help-sandbox.muchbetteradventures.com/en/covid-19#cancellations-and-changes-to-travel-advice)
    - [Health and safety](https://help-sandbox.muchbetteradventures.com/en/covid-19#health-and-safety)
    - [Other](https://help-sandbox.muchbetteradventures.com/en/covid-19#other)
    - [Testing & Vaccination Certificates](https://help-sandbox.muchbetteradventures.com/en/covid-19#testing-vaccination-certificates)
    - [Flights and insurance](https://help-sandbox.muchbetteradventures.com/en/covid-19#flights-and-insurance)
    - [Your trip status](https://help-sandbox.muchbetteradventures.com/en/covid-19#your-trip-status)
    - [Financial protection](https://help-sandbox.muchbetteradventures.com/en/covid-19#financial-protection)
- [Uncategorized](https://help-sandbox.muchbetteradventures.com/en/uncategorized)

[Back to home](https://help-sandbox.muchbetteradventures.com/en)

1. [Help Center](https://help-sandbox.muchbetteradventures.com/en)
2. Customer Help

- [Customer Help](https://help-sandbox.muchbetteradventures.com/en/customer-help) 
    - [Account credit and discount codes](https://help-sandbox.muchbetteradventures.com/en/customer-help#account-credit-and-discount-codes)
    - [FAQ's](https://help-sandbox.muchbetteradventures.com/en/customer-help#faqs)
    - [How we work](https://help-sandbox.muchbetteradventures.com/en/customer-help#how-we-work)
    - [Gift vouchers](https://help-sandbox.muchbetteradventures.com/en/customer-help#gift-vouchers)
- [For Hosts](https://help-sandbox.muchbetteradventures.com/en/for-hosts) 
    - [Adventure Host: Getting Started](https://help-sandbox.muchbetteradventures.com/en/for-hosts#adventure-host-getting-started)
    - [Much Better Updates](https://help-sandbox.muchbetteradventures.com/en/for-hosts#much-better-updates)
- [Covid-19](https://help-sandbox.muchbetteradventures.com/en/covid-19) 
    - [Cancellations and changes to travel advice](https://help-sandbox.muchbetteradventures.com/en/covid-19#cancellations-and-changes-to-travel-advice)
    - [Health and safety](https://help-sandbox.muchbetteradventures.com/en/covid-19#health-and-safety)
    - [Other](https://help-sandbox.muchbetteradventures.com/en/covid-19#other)
    - [Testing & Vaccination Certificates](https://help-sandbox.muchbetteradventures.com/en/covid-19#testing-vaccination-certificates)
    - [Flights and insurance](https://help-sandbox.muchbetteradventures.com/en/covid-19#flights-and-insurance)
    - [Your trip status](https://help-sandbox.muchbetteradventures.com/en/covid-19#your-trip-status)
    - [Financial protection](https://help-sandbox.muchbetteradventures.com/en/covid-19#financial-protection)
- [Uncategorized](https://help-sandbox.muchbetteradventures.com/en/uncategorized)

# I need help with something...

## Get in touch!

## **Contact us**

We’re available:

- Monday - Thursday: 9am - 7pm (GMT)
- Friday: 9am - 5pm (GMT)

You can message us from the chat icon in the top right hand corner of the site:

[![](https://help-sandbox.muchbetteradventures.com/hubfs/Knowledge%20Base%20Import/Screenshot+2021-02-22+at+10_48_20.png)](http://www.muchbetteradventures.com)

or send us an email: [hello@muchbetteradventures.com](mailto:hello@muchbetteradventures.com)

or give us a call:

- UK Phone: +44 20 3966 7597
- US Phone: +1 844-463-9101

---

## **Covid-19**

If you're getting in touch about Covid-19, we have a dedicated Help Centre full of useful information and detailed FAQ's to hopefully provide the answers you need:

[COVID-19 Help Centre](https://help.muchbetteradventures.com/en/collections/2677395-covid-19)

---

## **Non-Covid-19 related questions about a trip you've booked?**

Your local host is usually the best port of call. Head to [your booking](http://www.muchbetteradventures.com/inbox/) to message them directly. They usually respond in under 48 hours so you won't have to wait long for a reply.

We believe in transparency. You can find all the information about your adventure on the trip page. We don't hide information anywhere, so everything from dates & prices to reviews, to kit lists, to the meeting point and how to get there, is viewable online, so you can book round the clock, 24-7, without waiting on us.

Any probs, just give us a shout. 

sandbox.muchbetteradventures.com Help Center

- [Go to sandbox.muchbetteradventures.com](https://sandbox.muchbetteradventures.com)